ZIVRO HEALTH · CUSTOMER INFORMATION
Customer Support & Grievance Redressal
How to raise a complaint
Use the verified support email or phone shown on Contact & Business Information once published. Include the order reference, issue description and requested resolution. Never include PINs, OTPs or full payment credentials.
Response and escalation
Complaints will be acknowledged within 48 hours and we aim to resolve them within one month. If unresolved, escalate to the grievance officer whose name and contact details must be published before ordering opens. Consumer rights and lawful external escalation remain available.
Details pending before launch
The grievance officer, support email, phone, business address and support hours have not yet been supplied. No working contact channel is claimed. Payments remain closed until these are completed.
Last updated: 28 October 2026