FIRST BATCH IN MANUFACTURING · STOCK EXPECTED 29 OCTOBER 2026
ZIVRO HEALTH · CUSTOMER INFORMATION

Shipping & Delivery

Current availability

Orders are not yet open. No delivery promise applies to concept products. The timelines below are proposed operating terms for merchant review.

Proposed service area

Domestic delivery within India, subject to courier serviceability for the customer’s PIN code. International delivery is not currently planned in this draft.

Proposed processing time

Dispatch within 2–3 business days after payment verification and order acceptance, where the product is in stock. Any different product-specific lead time must be displayed before payment.

Proposed transit time

Estimated delivery within 5–10 business days after dispatch, depending on the destination. This is an estimate, not a guaranteed arrival date. The final dispatch and delivery estimates must be shown at checkout.

Delivery charges

Shipping charges and any free-delivery conditions are not yet confirmed. All delivery charges must be disclosed before the customer pays; charges will not be added after payment without agreement.

Tracking and address details

Once fulfilment is available, dispatch confirmation should include a tracking link where provided by the courier. Customers should verify their address and PIN code before ordering and request corrections before dispatch.

Delay, failed delivery and non-delivery

Customers should contact support if tracking shows a problem or delivery exceeds the stated estimate. Before a shipment is returned or an order cancelled, the circumstances should be reviewed and the customer informed of available redelivery, cancellation or refund options. Charges for redelivery must be disclosed and agreed in advance.

Wrong, missing or damaged products

The proposed reporting window is 7 calendar days after delivery. Customers may provide photographs and the order reference to help review the issue. An unboxing video is not a mandatory condition. Applicable statutory rights remain unaffected.

Business days and support

For this proposed schedule, business days are Monday–Friday, excluding public holidays affecting the dispatch location. The dispatch location, support channel and final courier arrangements remain to be confirmed.

Draft prepared: 28 October 2026 · Effective sales-policy date: pending merchant confirmation

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