Payments & Billing
Current status
Online payments are not active on this website. These terms describe the planned prepaid purchase flow; no payment gateway approval or integration is represented.
Prepaid orders
ZIVRO plans to accept prepaid orders only. Cash on delivery and recurring subscriptions are not offered. Only payment methods actually enabled and shown at checkout will be available.
Amount payable
Prices are in INR. The approved product prices are listed on Products & Pricing. Applicable tax treatment, shipping and the final total must be clearly displayed before payment. No hidden fee or recurring debit may be added.
Secure payment
When activated, payment will be processed through the payment provider identified at checkout. ZIVRO will not ask for card PINs, UPI PINs, CVVs or payment OTPs over phone, email or support. Do not share these details.
Confirmation and invoice
A payment is confirmed only after verification by the payment provider. A redirect, debit message or pending screen alone is not order acceptance. An accepted order must show an order reference and confirmation; the seller will provide the applicable invoice or receipt.
Pending, failed and duplicate charges
If payment is debited but confirmation is missing, check the order status and contact support with the transaction reference. Do not pay again until the first attempt has been reconciled. Refunds and reversals are governed by the Cancellation & Refund Policy.
Disputes
Contact support first with the order and payment references so the issue can be investigated. Nothing in these terms restricts lawful payment-provider disputes or consumer remedies.
Last updated: 28 October 2026